Privacy Policy

Privacy Policy and GDPR Notice

My High Impact Tutoring

Effective Date: 6/3/2026

Overview

At My High Impact Tutoring ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy and GDPR Notice explains how we collect, use, store, share, and protect your personal information when you visit our website, submit a form, book a tutoring session, enroll in a program, purchase a service, or communicate with us through myhighimpacttutoring.com.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and GDPR Notice.


Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Contact information: name, email address, phone number, and billing address, where applicable

  • Parent or guardian information: name, contact details, and communication preferences, where applicable

  • Student information: student name, age or year group, learning needs, tutoring goals, and other relevant education-related details shared with us

  • Booking and service details: session requests, appointment dates, selected programs, order details, purchase date, and transaction ID

  • Payment information: we do not store full credit card details. Payments are processed securely through third-party payment providers such as Stripe, Zelle, or similar providers

  • Communication details: messages submitted through forms, email, calls, or other communication channels

  • Technical data: IP address, browser type, time zone, device type, cookies, analytics data, and website usage information


How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide customer support

  • Schedule, manage, and deliver tutoring sessions or educational programs

  • Communicate with parents, guardians, students, or clients about bookings, services, updates, and account-related matters

  • Process payments, invoices, orders, and service-related records

  • Improve our website, services, learning experience, and client support process

  • Send service-related reminders, updates, and administrative communication

  • Comply with legal, tax, accounting, safeguarding, and regulatory obligations


Legal Basis for Processing Personal Data

For individuals located in the UK, European Economic Area (EEA), or other regions where GDPR-style rights apply, we process personal data using one or more of the following legal bases. For individuals located in the United States, we process personal information for the business and service-related purposes described in this Privacy Policy, including as permitted under applicable US privacy laws.

  • Consent: when you voluntarily submit information through our forms, agree to receive communication, or provide consent for a specific purpose

  • Contract: when personal information is needed to provide tutoring services, manage bookings, process payments, or fulfill a service agreement

  • Legal obligation: when we are required to keep records or comply with applicable laws and regulations

  • Legitimate interests: when we use information to operate our business, respond to inquiries, improve services, protect our website, and maintain client relationships, provided your rights are not overridden


Children's Privacy and Student Information

My High Impact Tutoring may provide services to students, including children or young learners. When we collect information about a student, we do so only when necessary to provide tutoring, learning support, scheduling, communication, or related services.

Where required, student information must be provided or authorized by a parent or legal guardian. We do not knowingly collect personal information from children without appropriate parent or guardian involvement. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can review and delete the information where required.


Sharing Your Information

We only share personal information when necessary to provide our services, operate our website, manage payments, communicate with clients, or comply with legal obligations. This may include sharing limited information with trusted third-party service providers such as:

  • Payment processors, such as Stripe, PayPal, or similar providers

  • Email communication platforms or email service providers

  • Booking, calendar, form, and client management tools

  • Website hosting, analytics, and security providers

  • Administrative, operational, or technical support providers

These providers are expected to protect your information and use it only for the services they provide to us. We may also disclose information if required by law, legal process, or regulatory request.


Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve website functionality and user experience

  • Support booking, form submission, or service-related features

You may adjust your browser settings to refuse or manage cookies. Some website features may not work properly if cookies are disabled.


Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These may include secure platforms, restricted access, password protection, and careful handling of client and student information.

However, no method of online transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide tutoring services and customer support

  • Maintain accurate service, payment, tax, and accounting records

  • Comply with legal or regulatory obligations

  • Resolve disputes, manage business records, and improve our services

When personal information is no longer needed, we will securely delete, archive, or anonymize it where appropriate. You may request deletion of your personal information by contacting us, subject to any legal or recordkeeping obligations we must follow.


Your Privacy and GDPR Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Ask us to restrict how we process your information

  • Object to certain types of processing

  • Request a copy of your data in a portable format

  • Withdraw consent at any time, where processing is based on consent

  • Lodge a complaint with a data protection authority, if applicable

To exercise any of these rights, please get in touch with us using the details listed in the "Contact Us" section below.


International Data Transfers

Some of our service providers or business systems may process or store information in countries outside your location. Where required, we take reasonable steps to ensure that personal information is handled with appropriate safeguards and in accordance with applicable privacy laws.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of those third-party websites. We encourage you to read their privacy policies before sharing personal information with them.


Policy Updates

We may update this Privacy Policy and GDPR Notice from time to time to reflect changes in our services, website, tools, or legal requirements. Any updates will be posted on this page with the updated effective date. Continued use of our website or services after updates are posted means you acknowledge the updated policy.


Contact Us

If you have questions about this Privacy Policy and GDPR Notice or how your information is handled, please contact:

My High Impact Tutoring

Email: rumpflinda@gmail.com

Website: myhighimpacttutoring.com